Services Information of Axalka Mandiri General Insurance Contact Center
AXA Mandiri Call Center is a service that is provided as a form of easier receiving information for each customer . Insurance issues that are very important require a clear and transparent flow of information for ordinary people, insurance is actually considered quite complicated especially with the obligation to pay it which is considered heavy.
But in fact, insurance provides guarantees when experiencing bad things unexpectedly. This is a form of prevention so that you don’t have to worry in the future. Insurance services also provide security at some level. So we can say that it’s very helpful in solving various security-related problems.
Insurance policies are sometimes difficult to claim, especially if some procedures are still missing. Customers usually find it difficult to request this claim if needed. But when contacting the call center, then you can get some information. In addition, the call center task also provides the information customers need.
As one of the insurance service providers, AXA provides services to each customer. Mandiri’s AXA call center is also a form of facility offered to accommodate any questions this makes it easier for everyone to come to their branch office.
Information about AXA Mandiri Insurance
Financial services companies have actually developed for a long time and provided various services to the public. In addition, financial services such as investment financing, loans, and insurance are quite in demand. This is because many institutions refuse to provide these services because they are considered full of risks.
AXA Mandiri is also a financial services company engaged in several service sectors, one of which is an insurance provider. The AXA Mandiri Call Center is given to meet these needs quickly, providing information services related to policies and conditions when claiming insurance policies.
In fact, the company has been established for a long time, exactly in Paris since 1817 where financial services providers began to appear. Then because it continued growing rapidly because of the acquisition, it changed its name. 1985 became the year that AXA became an official name along with the acquisition of the Drut Group.
The company provided insurance services then developed around the world, one of which was Indonesia. In Indonesia, AXA is working with Mandiri to strengthen its market network. No wonder more than 1,300 branch offices have been established in Indonesia. Along with having 2300 financial advisers in different cities.
A large number of established branch offices are aimed at providing everyone with the opportunity to get an insurance policy. In addition, there are many things that require insurance such as health to other valuable assets such as vehicles. This insurance will be very useful when the customer experiences unexpected things.
AXA Mandiri Call Center Services
As a form of concern for each of its customers, AXA Mandiri offers call center services in many forms. Call center can help when you are experiencing claim problems, alleged changes, and other services. The method is very easy by making a call at (021) 3005 999 during working hours.
- This um this permanent AXA
One of the services that customers can use is via SMS. Unlike complaint calls, you can enjoy the service for 24 hours via SMS. This is more useful when at certain times outside of working hours you need something. For example, experience bad things and are willing to claim insurance.
You can send an SMS to 67999 with the registered number. Make sure you have registered your personal number to facilitate the verification process. But unfortunately, this SMS service is only available by industo and telecomsel providers. While a number is only used for a policy number.
- AXA Independent Quick Response
Other services that can be used alongside mandiri’s AXA call center are called Quick Response, but unfortunately this service can only be performed for customers living in the area, and can call (021) 3005 8788 on work day and hour.
- AXA Sound
This service is quite unique simply by calling (021) 3005 9999 and getting some important information. For example, number 11 to find the unit price, number 1423 about information about changes in policy data, and why. This service is very useful for people with a large level of activity.
AXA Mandiri Headquarters Address
If you are not satisfied with the services of the AXA Mandiri Call Center, you can go to its headquarters in Jakarta, the only GL office is Professor Dr. Satiro Kav. 18 Brass Cities. You can visit the GF floor of the AXA Tower on weekdays Monday to Friday.
However, if you want to file a specific complaint, it can be sent to the same address, but addressed above. AXA Financial Complaints Management Unit. You can file various complaints relating to insurance issues. For example, if you have sent data changes but have not responded to.
For customers located in East Java and its surroundings, there is no need to go to Jakarta. This is because in Surabaya a branch office was also established instead of complaints from each customer. The address in JL Pulisic Istimova is Dharmo 32-38, which is very easy to reach.
Therefore, you don’t have to worry when there is a problem at an unsuitable time. There are various branch offices that can be easily addressed. Services through calls can also be done so that customers get solutions quickly. This service will later help solve a problem that is being experienced.
AXA Mandiri Insurance Products
As a financial services provider company, of course there are many products offered to everyone. Therefore, AXA Mandiri Call Center provides detailed information services for each policy product in the form of premium obligation information to information about the terms and conditions required in the insurance.
There are many financial services offered, such as general insurance to special insurance. Every insurance service definitely has its own claim method, although it’s not very different. But for people new to the insurance world, the difference is quite confusing. It’s not even uncommon for them not to understand.
The presence of AXA Mandiri call center to provide information services to prospective customers so that they choose the right insurance , in addition, insurance is an attempt to avoid when bad things happen in the future the wrong choice of insurance will definitely make customers suffer losses because they do not receive proper compensation.
In addition, it should be understood that the service is not only for individuals, but can also be used in groups. For example, for a company that wants to retain any asset so that in the future it will be when it is damaged. This allows the owner of the company to think quietly in running the company.
While there are several ways to get such information services, you need a call on an official line. The goal is to be exposed to fraud on behalf of the company. It’s also worth keeping in mind that the service is somewhat free. Therefore, AXA Mandiri call center is very useful for customers .