GrosirBajuku: Benefits of PLN Call Center Services

4 Ways to Contact PLN Call Center Number Based on Issue

The existence of a   PLN call center number makes it easier for residents to contact the state’s power company when they want to file a complaint or ask questions about the facilities it provides. As the name suggests, this company is managed by the state so that all the electrical energy of the country is taken care of by the company.

Because it has a great responsibility when it comes to electricity, of course, this company needs to be more active in providing a satisfactory service for loyal customers. One of them is to provide the easiest way for consumers when they want to contact them directly through a call center.

The Phone number of the Pln call center  that can be contacted is 123. With this number, every consumer can find information and complain about all the issues related to their electrical services. Therefore, to make it clearer what are the problems that can be stung through this number, you should see the explanation here.

Description of the PLN 123 toll-free service

Almost all Indonesians certainly cannot be separated from the services of this electricity company. Because everyone needs electricity to make ends meet. Therefore, in order to provide convenience to consumers, a phone number has been created that can be used by anyone.

As stated earlier, the phone number service is provided in order to maintain the quality and satisfaction of Indonesian citizens. With the increasing number of electricity users, this forces this electricity company to be better prepared to improve its quality.

When quality decreases, many customers run automatically and switch to the use of solar energy. Therefore, the presence of pln call center  facilities  is expected so that customers feel satisfied with all the services provided. What’s interesting is that you can use the service for 24 hours.

Thus, the service is completely unlimited and free of charge in order to maintain the satisfaction of customers who want to ask questions or even complain about the lack of facilities of this company. Thanks to this service, consumers can also order certain installations directly.

For example, you want to replace the power supply, install new and temporary connections, or even just report when there is some disruption. Not only itu, thanks to this connection, customers can also know the electricity bill every month without having to go to the official office.

Examples of electrical disturbances that can bereported to the PLN call center

Speaking of examples of interference, there is actually no limit to complaints for consumers who want to report their problems to the PLN. Because of course, every problem caused by electricity greatly affects the daily activities of the community, especially at night. Here is an example of a problem that can be presented is:

  1. Power outages are among the most worrisome types of problems. This light failure problem could have occurred because the power source was lost from the central machine. So this means that consumers do not have a power supply and possibly a light off.
  2. Overvoltage is also the most annoying electrical problem as it can cause the voltage to increase up to 2 times its original size. The cause of this problem usually occurs as a result of a lightning strike so that the tension is disturbed.
  3. In case of SAG power issues, you can contact the PLN call center directly as this issue cannot be underestimated. When this problem occurs when the voltage is high, or even the voltage drops to 80%, you should report it. This interference occurs because you are using electricity beyond its power.
  4. One of the most common but rare problems is overvoltage and power on. Although it does not cause the lights to turn off, unfortunately, this problem can actually cause ongoing problems. That is, the electronic equipment of the house is quickly damaged.
  5. Another electrical problem that can be transported is the noise of the power line. That is, when the electric wave has problems because of many things. For example, because the electrical installation process is not suitable, there is radio frequency interference and lightning strikes all at once.

How to contact the PLN call center

There are a lot of issues that can be complained to the PLN service at once. So you no longer have to worry if you encounter electrical problems at home or elsewhere. Thus, you can contact the company online, and then different types of problems are immediately solved. Here’s how to contact the call center:

  1. To contact the head office, you can dial 123. This method has proven effective in helping to overcome electricity problems at home before using the services of an electrician at a high cost. So, just forward the complaint, and then the PLN officer immediately jumped to the scene of the problem. This service is available 24 hours a day.
  2. In addition to going through the 123 number, you can also use the area code to contact the PLN call center. The trick is to add the code of the area where you live and followed by the number 123. This method proved to be faster to manipulate directly than simply pressing the 123 button.
  3. All electrical problems and complaints can also be resolved by contacting PLN via a courier service. You can contact them via or check directly via the official website at This is where every problem will be answered quickly.
  4. Another way to contact this company is through its social media directly. So there are many ways to communicate with this company. One of them is via facebook and twitter. All critical suggestions can be transmitted directly through the @pln_123 or pln 123.

Benefits of PLN Call Center Services

Thanks to the call centre facilities provided by this Crown corporation, it certainly offers many benefits to all customers and employees. That is why this service is considered the best solution to quickly solve all electrical problems. Here are the pros!

  1. The presence of the latter service makes all the facilities of this company even more centralized. Because by dialing phone number 1, all customers can contact the PLN central office directly to file a complaint or when they want to add service facilities to the home.
  2. Because the system is centralized, this makes this PLN call center more integrated with its services. This means that this company is more modern because anyone can contact their official contacts directly non-stop without having to pay credit at once. So there are no class restrictions here because everything is served.
  3. Thanks to this last service, it makes it easier for all customers to meet their needs without having to leave the house. What’s interesting is that anyone can access the facility without credit. Thus, anyone who wants to ask for help directly does not have to think about the cost of contacting him because everything is free.

Looking at the above explanation, it can be concluded that all current electrical problems can be overcome more easily and practically. Only by phone and press the PLN 123  call center free of  charge, then all electrical problems can be solved immediately at any time without stopping.

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